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Happmobi LMS and LXP Platform
FAQ — Frequently Asked Questions

UNDERSTAND THE PLATFORM

Everything you need to know about Happmobi's LMS and LXP platform

What is Happmobi's LMS and LXP platform?

Happmobi’s LMS and LXP platform is a complete corporate learning management and experience solution that combines LMS (Learning Management System) and LXP (Learning Experience Platform) in a single environment. Happmobi’s LMS platform allows you to manage mandatory training, personalized learning paths, gamification, certifications, mentoring andanalytics — without relying on external tools.

What is the difference between LMS and LXP?

The LMS (Learning Management System) is focused on training management and control — enrollments, mandatory requirements, deadlines, certifications and reports. The LXP (Learning Experience Platform) is focused on the employee experience — personalized paths by profile, content recommendations, gamification and engagement. Happmobi’s LMS and LXP platform integrates both in a single environment, covering both management and the learning experience.

What is a corporate university and how does Happmobi help create one?

A corporate university is an internal education structure that organizes employee development in a strategic and continuous way, aligned with business objectives. Happmobi’s LMS platform offers all the necessary technological infrastructure: paths by role and function, gamification, proprietary or catalog content, certifications, performance reports and visual customization with the company’s identity.

Is Happmobi's platform proprietary or based on third-party technology?

Happmobi’s platform is developed and operated by Happmobi itself. It is not a resale,white-label or customization of open platforms like Moodle. All technology is proprietary, ensuring greater flexibility for customizations, updates aligned with client needs and specialized support.

Does Happmobi's LMS platform support in-person training in addition to online?

Yes. Happmobi’s LMS platform supports the management of in-person and hybrid training, including event registration, attendance tracking, sign-up lists and completion records. It is possible to manage the entire learning journey — online and in-person — in a single environment.

What content formats does Happmobi's LMS platform support?

Happmobi’s LMS platform supports SCORM, PDF, video, audio, assessments, certifications, forms, practical activities, external events and in-person training. It is also possible to host and stream video lessons directly through the LMS/LXP platform, with integration to tools such as Microsoft Teams, Google Meet and Zoom.

Does Happmobi's LMS platform support gamification?

Yes. Happmobi’s LMS platform has native gamification, including points, levels,badges, rankings, a rewards store and the Game Challenges module — where employees compete in quick matches with questions created by the L&D team, with configurable response time and scoring.

Can Happmobi's platform be customized with the company's visual identity?

Yes. Happmobi’s platform supports full customization of layout, colors, logo and domain. For groups and holdings, it is possible to manage multiple brands simultaneously in a single environment, with distinct visual identities for each unit or company in the group.

Does Happmobi's LMS platform have digital accessibility?

Yes. Happmobi’s LMS platform is developed following the WCAG (WebContentAccessibilityGuidelines) guidelines and W3C standards, ensuring accessibility for employees with different needs.

Does Happmobi's LMS and LXP platform support multiple languages?

Yes. Happmobi’s LMS platform has native support for multiple languages, allowing companies with operations in different countries to offer training in various languages from a single centralized environment, without the need for separate instances.

READY-TO-USE CONTENT

More than 100 ready-made topics to start your corporate education now

What is Happmobi's course catalog?

Happmobi’s course catalog — calledTá na Mão — is a library of training courses ready for immediate publishing on Happmobi’s LMS platform, developed for the Brazilian corporate context. The courses cover topics such as compliance, leadership, communication, sales, innovation, agile methodologies, diversity, professional skills and other relevant content for team development.

Are the catalog courses included in Happmobi's LMS platform?

TheTá na Mão catalog titles are available for purchase together with Happmobi’s LMS platform. On 24-month contracts, a selection of titles is included at no additional cost. The full catalog can be accessed on the Course Catalog page.

What topics are available in the catalog?

Happmobi’s LMS platform catalog covers more than 100 topics organized into categories such as leadership, communication, sales, innovation, agile methodologies (Scrum, DesignThinking, PDCA, OKR), diversity and inclusion, compliance (LGPD, information security, NR-5), behavioral skills, artificial intelligence and full competency-based learning paths.

Are the catalog courses in SCORM format?

Yes. Catalog courses are delivered in SCORM format, compatible with Happmobi’s LMS platform and with any other LMS that supports the SCORM standard.

Can catalog courses be customized with the company's visual identity?

Catalog courses are ready-made products and are not visually customized. For content with the company’s visual identity, Happmobi offers custom courses, developed specifically for each client and published directly on Happmobi’s LMS platform.

Does Happmobi's LMS platform integrate with Alura's course catalog?

Yes. Happmobi’s LMS platform integrates with individual licenses from theAlura for Companies catalog, allowing employees to accessAlura‘s technology, business and innovation content directly within the LMS/LXP platform environment.

BUILT FOR YOUR COMPANY

Corporate training developed specifically for your business reality

What are custom courses?

Custom courses are training programs developed specifically for each company’s reality — internal processes, products, organizational culture or specific regulatory requirements. Production is carried out by the Happmobi team as a managed service, and content is published directly on Happmobi’s LMS platform.

What are the production models for custom courses?

Custom courses are training programs developed specifically for each company’s reality — internal processes, products, organizational culture or specific regulatory requirements. Production is carried out by the Happmobi team as a managed service, and content is published directly on Happmobi’s LMS platform.

In what formats are custom courses delivered?

Happmobi’s custom courses are delivered in two formats:Flashcard (horizontal navigation, ideal for detailed content with strong visual appeal) andOne Page (vertical navigation, ideal for quick training consumed in short intervals). Both are exported in SCORM for publishing on Happmobi’s LMS platform.

Can custom courses be updated after delivery?

Yes. Courses produced by Happmobi are delivered with update autonomy for the client’s L&D team, without needing to involve the production team for every adjustment. Content changes can be made directly through the native Authoring Tool of Happmobi’s LMS platform.

Can content developed in other tools be imported into Happmobi's LMS and LXP platform?

Yes. Happmobi’s LMS platform accepts SCORM packages produced in any external authoring tool, such asArticulateStoryline,iSpring orRise. In addition, Happmobi offers a PowerPoint to SCORM Converter, which transforms presentations into LMS-compatible modules without manual rework.

WHAT THE PLATFORM DELIVERS

Every feature designed for what corporate L&D actually needs

What is the Authoring Tool in Happmobi's platform?

The Authoring Tool is a native editor integrated into Happmobi’s platform that allows the L&D team to create, edit and publish courses directly in Happmobi’s environment, without relying on external software. With integrated artificial intelligence, it is possible to generate texts, structure modules and publish in SCORM without leaving the LMS platform — eliminating the cycle of export, import and rework with every update.

What is the Manager Area in Happmobi's LMS platform?

The Manager Area is a feature of Happmobi’s LMS platform that gives team leaders and managers real-time visibility into the learning progress of their direct reports. It shows learning path progress, competencies developed, gaps identified and standout employees — in an interface designed for decision-making, not just compliance auditing.

Does Happmobi's LMS and LXP platform have reports and analytics?

Yes. Happmobi’s LMS platform has a Reporting Hub with more than 60 native reports, providing a centralized view of user performance and behavior within the LMS and LXP — without relying on external BI tools for day-to-day operational reports.

Does Happmobi's LMS platform have integrated AI?

Yes. Happmobi’s LMS platform has the AI Assistant, which automatically indexes LMS and LXP content and provides contextualized responses based on access profiles, showing only what is relevant to each user. Artificial intelligence is also integrated into the Authoring Tool to supportcontent creation.

How does corporate mentoring work in Happmobi's LMS platform?

Happmobi’s LMS platform has a Corporate Mentoring module that pairs mentors and mentees with adjustable hierarchy rules, intelligently searches for available mentors and automatically schedules meetings via Outlook or Teams — without manual coordination by the L&D team.

Does Happmobi's LMS and LXP platform have mandatory training management?

Yes. Happmobi’s LMS platform allows you to configure mandatory training with recurrence rules, completion deadlines and automatic expiry alerts. Certification and recertification control is done automatically, with notifications sent to employees and managers.

Can training for partners and third parties be managed on Happmobi's LMS platform?

Yes. Happmobi’s LMS platform has a specific feature for training partners and third parties, with registrations controlled by an individual security token, ensuring access only to content authorized for each external audience.

Does Happmobi's LMS platform have an Assessment module?

Yes. The Assessment module of Happmobi’s LMS platform is designed to map knowledge gaps per employee and offer personalized learning paths based on the results, connecting the competency diagnosis directly to the development plan.

HOW IMPLEMENTATION WORKS

From contracting to the first published training

What type of company does Happmobi serve?

Happmobi serves Brazilian companies of all sizes and sectors looking to structure or evolve their corporate education operations. Happmobi’s LMS platform is especially suited for organizations with distributed teams, mandatory training programs, highonboarding volumes or the need for personalized learning paths by employee profile.

What is the average implementation timeline for Happmobi's LMS and LXP platform?

The implementation timeline for Happmobi’s LMS platform varies according to the scope of each project — level of customization, volume of integrations and amount of content to be migrated or produced. The Happmobi team carries out a structuredonboarding process that includes LMS platform configuration, L&D team training and launch support.

Can content be migrated from another LMS platform to Happmobi?

Yes. Happmobi offers support for migrating data from legacy LMS platforms, including completion history, users and SCORM-formatted content. The process is carried out with technical team support to ensure the integrity and continuity of records on Happmobi’s LMS platform.

Can Happmobi's platform be configured for multiple units or companies?

Yes. Happmobi’s platform supportsmulti-brand environments, allowing holdings and corporate groups to manage different units or companies with independent visual identities, audiences and learning paths — all under a single contract and centralized environment.

How is user registration done on Happmobi's LMS platform?

Happmobi’s LMS platform offers three registration methods: automatic API integration with HR systems or payroll, bulk import via spreadsheet and manual registration. All three options can be used in a complementary way according to each company’s operational needs.

CONNECT YOUR SYSTEMS

Happmobi's LMS and LXP platform connected to your HR and technology ecosystem

Does Happmobi's platform integrate with HR systems and ERPs?

Yes. Happmobi’s platform integrates withERPs and HR systems via REST API, enabling automatic synchronization of employees, roles, organizational structures and enrollments. The integration ensures that LMS platform data is always aligned with the user base of the people management system.

Does Happmobi's LMS platform support SSO (Single Sign-On)?

Yes. Happmobi’s LMS platform supports SSO authentication, allowing employees to access the LMS/LXP using the same corporate credentials used in other company systems — without needing a separate login.

Can Happmobi's LMS and LXP platform be integrated with Microsoft Teams or Google Meet?

Yes. Happmobi’s LMS platform integrates with Microsoft Teams, Google Meet and Zoom for conducting live training directly within the LMS environment, with automatic attendance and completion recording linked to the employee’s history.

Does Happmobi's LMS platform have an open API for custom integrations?

Yes. Happmobi’s LMS platform provides a REST API for integrations with internal portals, management systems, BI tools and datawarehouses. Technical documentation is available to clients’ IT teams during the implementation process.

Can learning indicators from Happmobi's platform be sent to other systems?

Yes. Via API integration, performance, completion and engagement data from Happmobi’s platform can be exported to HR systems, BI tools or corporate dashboards, allowing L&D indicators to be consolidated with other people management data.

SUPPORT AND SECURITY

Stability, data protection and specialized support

How does technical support work for Happmobi's LMS and LXP platform?

Happmobi offers specialized technical support with a team dedicated to serving LMS platform clients. Support covers operational questions, configurations, integrations and technical problem resolution, with service channels defined in the contract according to each client’s plan.

Does Happmobi's LMS platform have an availability SLA?

Yes. Happmobi’s LMS platform operates with a high-availability SLA, ensuring operational stability for organizations with high volumes of simultaneous access. SLA details are defined in the contract according to each client’s profile and needs.

How often does Happmobi's LMS platform receive updates?

Happmobi’s LMS platform receives continuous updates with feature improvements, fixes and new capabilities. Updates are applied by the Happmobi team without interrupting the production environment, and clients are notified about relevant new features.

Is Happmobi's LMS platform secure? What security certifications does it have?

Yes. Happmobi’s LMS platform achieved the highest scores in the main Information Security tests, with CEH (CertifiedEthical Hacker),Pentest and SSL A+ certifications. The infrastructure operates with continuous security monitoring.

Is employee data protected on Happmobi's LMS platform?

Yes. Happmobi’s LMS platform is developed in compliance with best practices in information security and data protection. The environment operates with encryption, profile-based access control and monitored infrastructure, ensuring the protection of employee and company data.

Can access be controlled for each user on Happmobi's LMS platform?

Yes. Happmobi’s LMS platform has profile, role and group-based access control, ensuring that content, learning paths and reports are only visible to authorized users. For training with partners or third parties, access is controlled by an individual security token.

Plataforma LMS e LXP

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